The West Hollywood Rent Stabilization Ordinance (RSO) provides some of the strongest tenant protections in California. One of the most important sections, §17.52.090 — Prohibition of Tenant Harassment, makes it illegal for landlords, property managers, or their agents to harass tenants in any rental housing unit.
This law is designed to ensure that renters can live peacefully in their homes, free from intimidation or coercion, while also protecting landlords from costly disputes if they follow the rules.
What Counts as Tenant Harassment in West Hollywood?
Tenant harassment can take many forms, especially when done with the intent to pressure a tenant into leaving their home. Under the RSO, harassment includes:
- Withholding or reducing housing services like utilities, parking, or maintenance.
- Delaying necessary repairs or failing to respond to maintenance requests.
- Abusing the right of entry by entering too frequently, at odd hours, or without proper notice.
- Verbal abuse, threats, or intimidation toward tenants or their guests.
- Misrepresentation or deceit designed to make a tenant move out.
- Issuing false eviction threats or claiming a tenant must vacate without legal basis.
- Refusing lawful rent payments in an attempt to create grounds for eviction.
- Discriminatory conduct based on race, gender, family status, or other protected classes.
- Bad faith rent increases on exempt units, designed to drive tenants out rather than reflect fair market value.
Why This Law Matters
- For Tenants: You have the right to safe, stable housing without fear of harassment. If you believe your landlord is violating §17.52.090, you can file a complaint with the West Hollywood Rent Stabilization Department or seek legal remedies.
- For Landlords: Staying compliant avoids lawsuits, fines, and damage to your reputation. Transparent communication, timely maintenance, and fair practices are the best way to build trust and prevent harassment claims.
Enforcement and Tenant Remedies
West Hollywood treats harassment as a serious violation. Tenants may:
- File complaints with the City’s Rent Stabilization & Housing Division.
- Pursue civil claims for damages in court.
- Seek penalties or injunctions if harassment continues.
Landlords found guilty of harassment may face financial liability, legal penalties, or restrictions on managing rental property in the city.
How Property Management Companies Can Help
At Boutique Property Management, we specialize in West Hollywood Rent Stabilization Ordinance compliance. We help property owners:
- Communicate properly with tenants.
- Handle maintenance and repairs promptly.
- Avoid practices that could be misinterpreted as harassment.
- Stay updated on changes to local rental housing laws.
📞 Call us today at 818-696-4498 or visit www.boutiquepropmgmt.com to protect your rental property investment while ensuring full compliance with West Hollywood’s RSO tenant protection laws.